We at The Gurly House , understand the importance of delivering your products in the finest condition and on time. Therefore, we have partnered with some of the most reputed courier partners in this country to seamlessly deliver your products in the best possible duration.
DELIVERY
- A) How does the delivery process work?
– Once you have placed an order on our website, our system starts processing your order almost immediately.
– Next, your item is passed through a quality check before handing over to the courier partner.
– Your item is packed securely and handed over to our trusted delivery partners.
– Then, your item is shipped to your location.
– In case your address falls into a location that is not served by our delivery partners, our team will contact you and find an alternative solution to make your order reach you.
- B) What is the estimated delivery time?
We religiously aim to ship the products within 10 working days. In a few cases there might be some delays due to dependencies at various levels. Furthermore, we diligently ship orders throughout the week including weekends.
Please note- During festivals, adverse weather conditions, or political crises, your shipment may get further delayed due to dependency on courier companies. We assure you that we will try our best to have the product delivered to you at the best time and we genuinely appreciate your patience.
- Can I track my order?
Yes, you sure can! Once your order is shipped, you will receive an email from the delivery partner with the tracking ID of the respective courier partner.
DOMESTIC SHIPPING
A) Do you provide shipping all over India?
Yes.
B) Which locations do you ship your products?
We ship throughout India so you can receive your order in any corner of the country within the confines of your home.
C) Are there any shipping charges?
A delivery fee of INR 99 (Excl. of Taxes) applies to all COD (Cash on Delivery) orders across India. Prepaid orders are eligible for free delivery.
D) Do you provide a Cash on Delivery method?
Yes, We provide COD all over India
E) Are there any charges for Cash on Delivery (COD)?
Yes, A delivery fee of INR 99 (Excl. of Taxes) applies to all COD (Cash on Delivery) orders across India.
F) How are orders packaged?
We go the extra mile to make sure you receive your order in top-notch condition. Each item is wrapped in sturdy packaging so that it stays free from any physical damage. So far, we have received minimal complaints about damaged items due to packaging.
G) Can I modify the shipping address of my order after it has been placed?
Yes, you can change the shipping address before we have processed (shipped) your order, by contacting our customer support team at TheGurlyHouse@gmail.com
In case, your product is already shipped and you wish to change the address, we will have to reship your order again to a different address which will charge you INR 99 (Excl. of Taxes)
